Privacy policy

Last Updated: Oct 17, 2023

1. Introduction

Welcome to Univacity Ltd ("we," "our," or "us"). At Univacity Ltd, we prioritize your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website and services or providing your personal data, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect various types of information for specific purposes, including:

a. Name and Contact Information

Purpose: We collect names, email addresses, and phone numbers for communication, support, and identification purposes.
Legal Basis: Contractual necessity, legitimate interests.
Storage and Security: Secure cloud storage.
Retention: Information stored as long as the user's account is active.

b. Educational and Employment History

Purpose: We collect educational and employment history for evaluation by institutions.
Legal Basis: Contractual necessity, consent.
Storage and Security: Secure cloud storage.
Retention: Information stored as long as the user's account is active.

c. International Passport and Educational Documents

Purpose: We collect passport and educational documents for admission, visa support, and tour reservations.
Legal Basis: Contractual necessity, consent.
Storage and Security: Secure cloud storage.
Retention: Information stored as long as the user's account is active.

3. How We Use Your Information

We use your information for the following purposes:

To communicate and provide support.
To evaluate candidates/students for admission.
For visa support and tour reservations.
For marketing and analytics.
To improve the user experience.
For analytical purposes.

4. Data Sharing

We share your information with:

Institutions you apply to.
Visa-related authorities.
Analytics and marketing platforms (e.g., Google, Facebook, Microsoft Clarity, Segment.io).

5. Cookies and Tracking

We use cookies for authentication purposes. Third-party analytics and marketing platforms may also use cookies for tracking and improving our services.

6. Data Security

We take your data security seriously. We use encryption during transmission and storage, access controls, and unique IDs to protect your information.

7. Data Retention

We retain data for the duration of your study program (1 to 5 years) for commission and payment processing. Data may be stored longer if not requested for deletion.

8. Updates to the Policy

Policy changes will be communicated via email and displayed on our website/app.

9. Consent Mechanisms

You can revoke consent for specific topics in your account settings.

10. User Rights

You have the following rights regarding your data:

Right to access your data.
Right to correct inaccuracies in your data.
Right to erase your data.
Right to restrict the processing of your data.
Right to data portability.
Right to object to the processing of your data.

11. Contact Information

For privacy inquiries, contact us at privacy@univacity.com.

12. Legislation and Compliance

We comply with data protection regulations applicable to our operations.

13. International Transfers

We may transfer your data internationally. Such transfers are safeguarded in compliance with data protection regulations.

14. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

15. Children's Privacy

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal data to us, please contact us.

16. Data Controller

Univacity is the data controller for your personal information.